Emergency numbers / poison emergency number

Updated on All content is checked by medical journalists.

An accident or emergency is always an exceptional situation. Having the right emergency number at hand can save lives.

The following applies in every emergency situation:

• keep Calm
• to secure the scene of an accident
• pay attention to your own safety

When making an emergency call, it is important to note the five "W" s:

• Where did something happen?
• What happened?
• How many injured are there?
• Who reports the emergency?
• Wait for any questions you may have.

Emergency call

112 is the nationwide standardized emergency number for all emergency situations. The emergency call is automatically sent to the locally responsible rescue control center under this number.

110 is the nearest police station that forwards the emergency call to the ambulance service.

Medical on-call service

In urgent but not life-threatening cases, the medical on-call service can help on 116117.

Poison Information Centers

The nine poison control centers are responsible for all cases of poisoning. They have an informative and advisory role. The service is designed for laypeople, patients, doctors and medical support staff alike. You will receive the following information there around the clock:

• Whether certain substances are toxic or not.
• Whether the berries your child ate while playing are poisonous in this amount.
• Whether the grandfather's health, who took the entire daily dose of his medication at once, is threatened and whether he needs medical treatment.
• What action you need to take next: Call an emergency doctor, call the ambulance, see your family doctor the next day, have water to dilute the poisonous substance, maybe you don't need to do anything.

Berlin
Poison control for Berlin and Brandenburg Institute for Toxicology at the Berlin Plant for Central Health Tasks (BBGes)
phone	030-19240
address	Hindenburgdamm 30, 12203 Berlin
e-mail	[email protected]
Internet	https://giftnotruf.charite.de/

Bonn
Information center against poisoning of the University of Bonn (GIZ-Bonn); Poison emergency number for North Rhine-Westphalia
phone	0228-19 240
address	Venusberg Campus 1, Building 30 "ELKI", 53127 Bonn
e-mail	[email protected]
Internet	https://gizbonn.de

Erfurt
Joint poison information center for Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt and Thuringia at the Helios Clinic in Erfurt
phone	0361-730 730
address	Nordhäuser Strasse 74, 99089 Erfurt
e-mail	[email protected]
Internet	www.ggiz-erfurt.de

Freiburg
Poisoning Information Center Freiburg Center for Pediatrics and Adolescent Medicine at the University of Freiburg; Poison emergency number for Baden-Württemberg
phone	0761-19 240
address	Breisacher Strasse 86 b, 79110 Freiburg
e-mail	[email protected]
Internet	www.giftberatung.de

Goettingen
Poison Information Center-Nord (GIZ-Nord) of the states of Bremen, Hamburg, Lower Saxony and Schleswig-Holstein at the University of Göttingen
phone	0551-19 240
address	Robert-Koch-Strasse 40, 37075 Göttingen
e-mail	[email protected]
Internet	www.giz-nord.de/php/

Mainz
Poison Information Center (GIZ) of the states of Rhineland-Palatinate and Hesse at the 2nd Medical Clinic and Polyclinic of the University of Mainz
phone	06131-19 240 0700-GIFTINFO (vanity number)
address	Langenbeckstrasse 1, Building 601, 55131 Mainz
e-mail	[email protected] (not for emergencies)
Internet	www.giftinfo.uni-mainz.de

Munich
Clinic on the right of the Isar Technical University of Munich; Poison Emergency Call Bavaria
phone	089-19 240
address	Ismaninger Str. 22, 81675 Munich
e-mail	[email protected]
Internet	https://toxikologie.mri.tum.de//

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